Terms, Privacy and Cookie Policy Pages on websites

First to clearly state: iSeek / Seek Internet Solutions Ltd are not legal experts nor data privacy experts and we have compiled the information below from reading industry news and using our experience as web developers. We make no guarantee that this information will ensure your compliance with any regulations.

The following are the 3 most common pages on a website customers asked us for help writing but we cannot. So this guide will explain a little more detail why and what are the possible options

  1. Terms of Service/Terms of business/Terms and Conditions 
    This page is only required legally if you do e-commerce so you can state things like your refund and returns policy
    But a lot of non e-commerce sites also have a page like this and the reason is for your business dealings with others. The website is an ideal place to put a page such as this so that you can always state to anyone complaining about how you do business that you fairly offer and state the terms of our service on your publicly accessible website so had they been unsure of the terms when doing business with you they could have found them themselves – so it can offer a form of protection for your business but this page is not required unless you offer e-commerce. Since the content of such a page is about how your conduct business and under what terms your website design firm really is in no position to help offer advice on the contents of such a page.
  2. Privacy Policy
    Even before GDPR having a privacy page was important but since this legislation in 2018 it is now a must and essential. However a privacy policy can cover just how the website manages the privacy of visitors or the policy can and in most cases should cover how your entire company manages data privacy. Since the content of this page is a legal statement, iSeek are not able to offer legal expert advice on the subject of data privacy. We can offer referrals to firms who can offer such advice but these services can be expensive. A common practice is to look at your competitor sites and copy some of their privacy statements but without legal advice this can be very risky.
  3. Cookies Policy
    We have been getting a lot of enquiries about this recently so have created an article for it here